Mix and Match
Shipping policy
# **Shipping Policy – Tamo Imp. & Exp. Co., Ltd**
As a professional **footwear and apparel trading company**, Tamo Imp. & Exp. Co., Ltd follows standard international trade practices with **FOB (Free On Board) and CIF (Cost, Insurance & Freight)** as our primary trade terms.
## **1. Trade Terms**
- **FOB (Free On Board):**
- Buyer arranges and pays for **main carriage freight & insurance**.
- Our responsibility ends once goods are loaded at the **named port of shipment**.
- Risk transfers to the buyer upon loading.
- **CIF (Cost, Insurance & Freight):**
- We arrange and pay for **sea/air freight & basic marine insurance** to the **named port of destination**.
- Risk transfers to the buyer upon shipment departure.
## **2. Shipping Process**
- **Lead Time:** 45-60 days after order confirmation (varies by quantity).
- **Shipping Methods:** Mainly **sea freight (LCL/FCL)** and **air freight** (for urgent orders).
- **Documents Provided:**
- Commercial Invoice
- Packing List
- Bill of Lading (B/L) or Air Waybill (AWB)
- Certificate of Origin (if required)
- Insurance Policy (for CIF shipments)
## **3. Customs & Import Duties**
- Buyer is responsible for **customs clearance, duties, and taxes** in the destination country.
- We provide **accurate HS codes & export documents** for smooth clearance.
## **4. Shipping Insurance**
- **FOB:** Buyer may arrange insurance.
- **CIF:** Covered under our basic marine insurance (All Risks at 110% invoice value).
## **5. Tracking & Delivery Updates**
- We provide **B/L or AWB details** for tracking.
- Buyer or their agent handles **final delivery** from the destination port.
## **6. Claims & Disputes**
- Must be reported within **7 days** after cargo arrival.
- Claims require **survey report from authorized agency**.
For inquiries, contact:
📧 Email: ronnie@tamo-s.com
📞 Phone: +8613959957955
